Finding the answer to your questions and helping you get connected is our number on priority. You will find an answer to your questions in either our Getting Started Guides, Community Wiki, Server Status pages or by submitting a ticket to our Help Desk.

Getting Started Guides

Our guides will walk you through the setup of your Inferno Drive. Choose your operating system below:

• Windows Guide
• Apple Guide
• Linux Guide

Community Wiki

Join our community and help others find answers to their questions. Our wiki is setup with tutorials and commonly asked questions. You can add your question here or add solutions that you have found. Visit our Community Wiki today.

Server Status

We monitor all our servers from 4 distinct geographical area’s every minute of every day. If a server is down we know it and begin to take immediate action to correct it. We will post all server status details on the blog. If you wish to be notified of issues you can subscribe to our RSS. You can view our current or past issues posted on the blog.

Submit a Ticket

If your stuck and can not find an answer in our Getting Started Guides or through our Community Wiki you can submit a ticket to our Help Desk. Staff are available Monday to Friday 9 AM to 5 PM PST (excluding Holidays) to answer support questions.